Privacy Policy

1. Information We Collect

When you use IoT Pulse, we collect information you provide directly to us, such as your name, email address, company name, and any messages you send through our contact form.

For our monitoring platform, we collect device telemetry data (sensor readings, device status) that you configure your devices to send. This data is stored securely and isolated per tenant.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to your inquiries
• Send you technical notices and support messages
• Monitor and analyze trends, usage, and activities

3. Data Security

We implement appropriate technical and organizational measures to protect your data. All data is encrypted in transit (TLS) and at rest. Tenant data is logically isolated at every layer of the platform.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Sensor data retention periods are configurable per your subscription plan.

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. Contact us at privacy@iotpulse.io to exercise these rights.

6. Contact Us

If you have questions about this privacy policy, contact us at privacy@iotpulse.io.