IOTPULSE
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Everything your team needs to ship Pulse in production — quickstart, concepts, integrations, and what shipped.

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Quick start

Up and running in three steps.

Connect your first device, see data arrive, and review your first AI recommendation — all within 24 hours.

01
Connect your device

Pulse supports any MQTT-capable hardware. The fastest path is a native MQTT device publishing to your tenant topic. Canvas integration (for Sentrius BLE gateways) takes about 45 minutes end-to-end.

Native MQTT topic: {tenantId}/devices/{deviceId}/data
02
Verify data is flowing

Once connected, your device appears in the Devices list within seconds of its first MQTT publish. Check the device detail view to confirm readings are arriving.

Dashboard → Devices → your device → Live readings tab
03
Review your first recommendation

Pulse Agent runs its first full analysis overnight (within 24 hours). Your first maintenance recommendation lands in the Tickets queue with a confidence rating and full reasoning.

Dashboard → Maintenance Tickets → filter by device
example — publish a sensor reading via MQTT 
# Install mosquitto-clients if needed
# brew install mosquitto  /  apt install mosquitto-clients

mosquitto_pub \
  -h mqtt.iotpulse.io \
  -p 8883 \
  --cafile /etc/ssl/certs/ca-certificates.crt \
  -u "YOUR_DEVICE_USERNAME" \
  -P "YOUR_DEVICE_PASSWORD" \
  -t "YOUR_TENANT_ID/devices/YOUR_DEVICE_ID/data" \
  -m '{"temperature":38.2,"pressure":142.7,"vibration":0.031,"ts":"2026-05-09T14:22:00Z"}'

# YOUR_TENANT_ID, device credentials, and topic are shown in the Pulse
# dashboard under: Settings → Devices → Add device → Connection details
Feature guides

One concrete example per area.

Devices
Adding your first device
  1. 1. Navigate to Dashboard → Devices → Add device.
  2. 2. Choose your connection type: Native MQTT, Canvas integration (for BLE gateways), or scan for auto-discovered devices.
  3. 3. Copy the generated device credentials and MQTT topic from the Connection details panel.
  4. 4. Publish your first reading — the device status changes to "Live" within seconds.
Connection type sets the MQTT topic pattern. Canvas devices use {tenantId}/integrations/{integrationInstanceId}/ads.
Dashboards
Building a fleet health dashboard
  1. 1. From Dashboard, click New dashboard.
  2. 2. Add a Device group health widget — select a group and metric (vibration, temperature, pressure).
  3. 3. Add a Maintenance tickets widget to track open work orders per site.
  4. 4. Save and pin the dashboard to your team's home view.
Dashboards are per-user by default. Share a dashboard with your team via the share icon → copy link.
AI Agent
Understanding a Pulse Agent recommendation
  1. 1. Open a maintenance ticket from the Tickets queue.
  2. 2. The Reasoning panel shows the sensor readings that triggered the analysis, the baseline comparison, and the confidence rating.
  3. 3. Accept or reject the ticket — both actions feed Pulse Agent's calibration.
  4. 4. Rejected tickets require a brief reason; this improves future recommendations.
Confidence > 85%: schedule immediately. Confidence 60–85%: schedule in the next maintenance window. Confidence < 60%: monitor — Pulse Agent will re-evaluate within 48 h.
Calibration data is per-fleet. A team with 90 days of acceptance history gets sharper recommendations than a brand-new account.
IoTA Chat
Querying your fleet in plain language
  1. 1. Open the IoTA Chat panel from the sidebar.
  2. 2. Type a question in plain language.
  3. 3. IoTA Chat returns a sourced answer — each finding links to the underlying device or ticket.
Example queries: • "Which compressors at Plant B are trending toward maintenance?" • "Show me devices that haven't reported in the last 6 hours." • "What was the peak vibration on chiller-03 last week?"
IoTA Chat reads live data — answers reflect the current state of your fleet, not a static report.
Quickstart
4 pages

From your first device to your first recommendation in under a day.

  • Connect a device →
    Native MQTT, Canvas BLE gateway, and future Modbus/LoRa paths.
  • Read your first recommendation →
    Understanding the confidence rating and reasoning trace.
  • Wire up Slack alerts →
    Webhook setup — Slack, Teams, and PagerDuty supported.
  • Invite your team →
    Roles: super_admin, admin, manager, member.
Concepts
4 pages

How Pulse thinks about your fleet and ranks what to fix next.

  • How Pulse learns each device →
    Baseline learning, anomaly scoring, and the six prioritization factors.
  • Reading a recommendation →
    Lead time, confidence, and the reasoning attached to every ticket.
  • Confidence and accepted calls →
    How Pulse Agent improves as your team accepts or rejects calls.
  • What-if simulations →
    Test scenarios against a virtual copy of the device before acting.
Integrations
4 pages

Plug Pulse into the tools your team already uses.

  • CMMS · ServiceNow, Jira, Linear →
    Bidirectional ticket sync — Pulse opens, your CMMS closes.
  • Identity · SAML, OIDC →
    SSO via Google Workspace, Azure AD, Okta, and any SAML 2.0 IdP.
  • Notifications · Slack, Teams, PagerDuty →
    Per-team routing rules and quiet hours supported.
  • Webhooks →
    Structured JSON payload with full reasoning trace on every event.
Operations
4 pages

Run Pulse the way your security team will sign off on.

  • User roles & permissions →
    Four built-in roles with per-tenant scope enforcement.
  • Audit log & exports →
    Every config change and ticket action is logged, exportable as CSV.
  • Single sign-on →
    Attribute mapping supported; pre-provision users before first login.
  • Data retention →
    Time-series sensor data: unlimited. Ticket history: unlimited.
Changelog

What shipped, when.

2026.04.18
v6.1.5
Latest
  • • Recommendations now arrive 22% faster on average
  • • New: per-team prompt overrides for the maintenance assistant
  • • Better confidence calibration on devices with under 30 days of history
  • • Fleet view: smoother scrolling across very large device lists
2026.03.30
v6.1.0
  • • What-if simulations now support custom environmental variables
  • • Webhook payloads include the full reasoning trace
  • • New SAML attribute mapping UI
2026.03.04
v6.0.2
  • • Faster live updates across busy sites
  • • Slack messages now read better on mobile
  • • Several quality-of-life fixes to the inbox view
2026.02.10
v6.0.0
Major
  • • Predictive maintenance — generally available
  • • New ticketing integrations: ServiceNow, Jira, Linear, FreshService
  • • Smarter ranking, with weights that adapt to your team's outcomes
  • • Migration guide for customers on the legacy v5 inbox